Contacts

Update Contacts Using the RISE AI

  • Updated

The RISE AI can now create, view, update, and delete notes and property preferences on your contact records.  Instead of going into each contact, use the RISE AI to perform actions on your contacts.

What the RISE AI Can Do for Your Contacts

How to Use the RISE AI to Update Contact Information

What the RISE AI Can Do for Your Contacts

Among the things that the RISE AI can do for your contacts:

  • Notes — create, view, update, and delete notes in a contact record.  The notes are timestamped and attributed to you automatically.

  • Property preferences — view, update, and delete notes in a contact record.  You can even request mutiple field updates in one conversation.

  • Make updates to:

    • Tags

    • Contact type

    • Workflow stage

    • Language preference

    • Tasks

    • Contact field delete (name, phone, email, address)

How to Use the RISE AI to Update Contact Information

Open the RISE AI

In this example, I want to add a Seller designation to the Contact Type in Jane Buyer's record.  Her current profile does not have this contact type.

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Open the RISE AI by selecting the RISE logo.

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Type in a prompt to the RISE informing what you would like it to do.  For example, you could type:

Add the seller contact type to Jane Buyer

The RISE AI will process this and respond.  

The RISE AI will take no action until you give it permission.

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Once you give the RISE AI permission to perform the action, the RISE AI will make the changes you have requested.

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